ADROP's Approach to Community-Driven Care
- Camille Vasconcellos
- Apr 17
- 2 min read
Updated: Apr 17
By Camille Vasconcellos, Mental Health Counselor at A.D.R.O.P.
At ADROP, we often say that our work is rooted in community—but what does that actually look like in practice?
This semester, students from Saint Joseph’s University conducted a series of interviews with our staff and volunteers. Students interviewed providers, interpreters, and leadership at ADROP, and what emerged was a powerful reminder of why our work matters.
Many of the individuals we serve face challenges when it comes to engaging consistently with healthcare. Those challenges include cost, scheduling, transportation, and navigating complex systems, such as insurance. At ADROP, we work intentionally to reduce those barriers and increase accessibility to care wherever possible.
Our approach to healthcare reflects something deeper than awareness—it reflects trust.
Larger health centers often face long wait times and limited hours. While those institutions play a critical role, our team offers a more relational and accessible model of care.
At our Unity Clinic, ADROP connects volunteers, providers, and part-time clinic staff with community members in need of health services.
For many volunteers and providers, their connection to ADROP goes far beyond professional experience.
Dr. Miguel Paniagua, who has been with ADROP for nearly five years, described it this way:
“For me, I spend a lot of time waking up at 2 in the morning worrying about my patients—and I consider that a good thing because I’m deeply involved and invested in the work.”
He went on to reflect what makes this work so meaningful: “I’ve learned a lot from the folks who volunteer here... It’s so incredibly gratifying to work with this population… The humanity of doing this care and making sure these folks get the same level of care—that’s what matters.”
Nicole, an interpreter and pre-med student, also shared, “It’s rewarding to see patients get the care they need—and they express personal appreciation to me.”
The care we provide is important, but how we provide it matters just as much—with consistency, compassion, and a deep respect for the lived experiences of those we serve.
The project in collaboration with Saint Joseph's University gave us the opportunity to step back and listen. In doing so, it reaffirmed something we’ve always believed: Community care works best when it’s built together.
If you are interested in getting involved at ADROP’s Unity Clinic, please reach out to our Clinic Manager, Patty at phewson@augustinian.org
If you are an organization looking to refer someone or partner, please reach out to Camille at Camille.vasco@augustinian.org
By Camille Vasconcellos, Mental Health Counselor at A.D.R.O.P.
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